Privacy Policy
What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We also collect any and all information you provide to us through coaching applications, email interactions and direct messages on social media platforms. This includes medically sensitive information regarding your health and details of your pcos that your may enter on our forms, both on this website and through google forms.
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How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address, any medically relevant information to help Anna The PCOS Coach fully understand your unique PCOS situations and how best to help you reach better health with PCOS. Your personal information will be used for the specific reasons stated above only.
Information may be collected any time you; browse our website, use an information, send an email or a direct message on social media to any of Anna’s Social media accounts, including: @annalouisegarcia on Instagram, @annathepcoscoach on Tiktok and Instagram, fill in any forms on this website, subscribe to our newsletter and through any other actions you may take on our website.
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Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
6. To provide the best possible service to you.
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How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Personal and Medical information may be stored on secure locations offline on Anna’s personal computer which is secure under file password protection, and locked in an office.
We do not sell any of your information to third party companies.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, social media direct message, and postal mail.
How do you use cookies and other tracking tools?
Our website is hosted on Wix.com. Wix uses cookies for important reasons, such as:
To provide a great experience for ourr visitors and customers.
To identify our registered members (users who registered to your site).
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.
In general, the cookies which are initially placed on your Wix website may be categorized as essential cookies.
If you’d like to explore our website privately and without cookies then please use the incognito mode, so that your browser doesn't detect irrelevant cookies.
If you would like to find out what cookies are used in wix and how to control them, then please click here.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at annathepcoscoach@outlook.com or send us mail to: 6 Gambet Road, Brockworth, Gloucestershire England, UK, GL3 4SF.
Questions and Contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at annathepcoscoach@outlook.com or send us mail to: 6 Gambet Road, Brockworth, Gloucestershire England, UK, GL3 4SF.
This policy was last updated: 31.12.21